Basic
For simple automations that only need light monitoring.
NZ$199/month
- Monthly health check
- Critical fixes
- Minor text updates
- Email support
- Basic reporting
Best for early-stage local businesses.
AI automation agency · Hawke’s Bay
AI Automation Agency for Hawke’s Bay Businesses
Stop losing leads. Automate the busy work.
eDigital360 helps Hawke’s Bay businesses save time, reply faster and capture more leads with AI chatbots, automated booking systems, workflow automation, AI receptionists and custom business automations.
Fixed setup pricingBuilt in 3–10 daysLocal NZ support
Live customer automation● Active 24/7
Hi, do you have availability this Friday?
Yes — we have 2:30pm and 4:00pm available. Would you like me to book one?
4:00pm please.
Booked. Confirmation sent. The business owner has been notified.
01 Lead capturedName, phone and enquiry saved.
02 Booking madeCalendar updated automatically.
03 Follow-up sentReminder + review request scheduled.
Services
Automation systems built to save time and capture more customers.
Choose the service that matches the problem your business wants to solve. Each card links to a dedicated service page with examples, pricing and FAQs.
AI Chatbot
Website, Instagram or Facebook chatbot trained to answer FAQs, capture leads and collect customer details.
- FAQ replies
- Lead capture
- Website or social inbox
Setup from NZ$690
Care plan required
Learn more →
Automated Bookings
Let customers book appointments without back-and-forth messages, with confirmations and reminders.
- Calendar connection
- Auto-confirmations
- Reminder messages
Setup from NZ$790
Care plan required
Learn more →
Workflow Automation
Connect forms, emails, CRM, sheets and notifications so your daily workflow runs automatically.
- CRM updates
- Email routing
- Team alerts
Setup from NZ$890
Care plan required
Learn more →
AI Assistant
A custom assistant trained around your business information, processes and common customer questions.
- Business knowledge base
- Customer support
- Internal assistance
Setup from NZ$990
Care plan required
Learn more →
AI Calling Receptionist
Voice receptionist for missed calls, customer questions and booking requests when you are busy.
- Call answering
- Booking requests
- Lead notification
Setup from NZ$1,490
Care plan required
Learn more →
Excel Automation
Automated reports, formulas, dashboards, data cleaning and spreadsheet workflows.
- Report templates
- Data cleaning
- Dashboard setup
Setup from NZ$450
Optional care plan
Learn more →
Repetitive Task Automation
Remove manual admin tasks like copying data, sending reminders and updating records.
- Admin automation
- Task routing
- Error reduction
Setup from NZ$650
Care plan required
Learn more →
Personalised Automations
Custom automation built around your exact process, tools, team and business goals.
- Custom logic
- Tool integrations
- Scalable system
Setup from NZ$1,250
Care plan required
Learn more →
Important: setup fees and monthly care plans do not include third-party subscriptions, app fees, website hosting, CRM, phone, SMS, email, AI model usage, booking platform costs or any external software payments required to run the automation.
How it helps your business
Turn enquiries into booked customers automatically.
When someone messages your business, the system responds instantly, collects the details, books the appointment and reminds the customer — even when your team is busy.
1. A customer asks a questionThey message your website, Facebook, Instagram or phone workflow and receive an instant helpful reply.
2. The enquiry is savedName, phone, email and request details are stored in your inbox, spreadsheet or CRM so the lead is not lost.
3. Booking and follow-up happenThe customer receives confirmation, reminders and review requests while your business gets clear notifications.
What your business gains
Reply speedInstant
Manual messages reduced40–70%
Lost enquiriesFewer missed leads
Customer follow-upAutomatic
Find your first automation
Not sure where to start?
Answer three quick questions and get a practical automation suggestion based on your business type, the task slowing you down and the outcome you want most.
What type of business do you run?
Where do you lose most time?
What result would help most?
Suggested starting pointView recommended service →
AI Chatbot
Start with an AI chatbot if your business gets repeated questions through your website, Facebook or Instagram. It can reply instantly, collect customer details and send enquiries to your team.
Best first stepAI Chatbot
Typical setupfrom NZ$690
GoalMore leads captured
Why this is recommendedBest when missed or slow replies are costing you enquiries.
Next possible add-onNext add-on: Automated Bookings if people often ask for availability.
Best fitRestaurants, cafés, retail, local services and businesses with many repeated questions.
Use cases by business type
Start with one real problem, then build from there.
These examples show how practical automation can help local Hawke’s Bay businesses reply faster, capture enquiries and reduce admin work without starting with a huge software project.
Salons, clinics and appointment businesses
Customers ask about availability, prices, appointments and reminders while your team is busy with clients.
ProblemMessages are answered late, bookings are handled manually and follow-ups are easy to forget.
AutomationAI chatbot answers common questions, booking automation collects details and sends confirmations or reminders.
OutcomeMore enquiries become booking opportunities, customers get faster replies and your team spends less time on admin.
Recommended service: Automated Bookings + AI Chatbot
Real exampleExample: a client asks for Friday availability. The system replies with available times, captures name and phone, sends a confirmation and notifies your team.
Best first automationBest first automation: booking requests and reminders.
Manual admin cost estimator
See what one repeated task may be costing each month.
The visitor chooses real inputs: how often the task happens, how long it takes and the hourly cost of the person doing it. The saving estimate uses an internal 70% automation reduction example, not a guarantee.
Estimated monthly impact
This shows the current manual time/cost first, then the estimated portion that automation could reduce.
Manual hours/month23.1h
Manual cost/monthNZ$808
Potential time reduced16.2h
Potential value reducedNZ$566
This is an estimate only. Actual results depend on your workflow, tools, enquiry volume and how much of the task can be automated.
Calculate this for my business →Simple vs custom automation
You do not need a huge AI project to start saving time.
eDigital360 is positioned for small local businesses that want practical automations first. Start with one task, prove the value, then improve the system over time.
Simple first automation
Best for businesses that want a fast, affordable starting point without changing every tool they use.
- AI chatbot or booking workflow
- Clear fixed setup price
- Built around existing tools
- Good for local lead capture
Custom business automation
Best when the business has more complex processes, multiple tools or needs a tailored workflow.
- Workflow mapping and integrations
- CRM, sheets, forms and email routing
- Custom logic and reporting
- Monthly support and optimisation
How we work
Onboarding Process
From your first idea to a working automation system, we guide your business through every step — clearly, quickly and without technical stress.
01
Business Audit
We review your current workflow, customer enquiries and repetitive tasks to identify the best automation opportunities.
02
Automation Plan
We design a clear automation strategy based on your goals, tools, customers and daily business process.
03
Build & Integration
We build the system and connect it with your website, forms, inbox, calendar, CRM or spreadsheet tools.
04
Testing & Training
We test the full automation, fix issues and show you how to use it confidently without needing technical knowledge.
05
Support & Optimisation
We monitor the system, improve performance and keep your automation running smoothly as your business grows.
Monthly care plans
Recurring support that keeps your automation working.
The setup fee builds the system. The monthly plan covers monitoring, updates, fixes and improvements.
Pro
For active businesses using automation every week.
NZ$499/month
- Everything in Basic
- Workflow monitoring
- Up to 2h improvements/month
- Priority support
- Monthly performance report
Most popular for lead capture and bookings.
Premium
For businesses that want ongoing optimisation and support.
NZ$899/month
- Everything in Pro
- Priority improvements
- Strategy call each month
- Advanced reporting
- Multi-system support
Best for companies with multiple automations.
Important: setup fees and monthly care plans do not include third-party subscriptions, app fees, website hosting, CRM, phone, SMS, email, AI model usage, booking platform costs or any external software payments required to run the automation.
How pricing works
Setup builds the system. Monthly care keeps it working.
The setup price covers the initial audit, planning, build, integrations, testing and handover. After launch, the monthly care plan covers monitoring, fixes, updates and ongoing improvements, so your automation does not get forgotten after it goes live.
1Fixed setup fee: build the first version of the automation based on your workflow.
2Monthly care plan: maintain, monitor and improve the system as your business changes.
3Clear scope: complex tools, extra integrations or advanced logic may increase the setup cost.
What affects the price
Simple automations cost less. Custom systems need more build time.
Pricing depends on how many steps the process has, which tools need to connect, how much custom logic is required and whether the system needs ongoing reporting, AI training or multi-channel support.
Basic first automationlower setup
Multiple tools connectedmore setup
Ongoing improvementscare plan
About Us
Local automation help for small businesses in Hawke’s Bay.
eDigital360 helps local businesses respond faster, reduce repetitive admin and capture more customer enquiries with practical AI automation systems.
Free automation audit
Tell us what you want to automate.
Send a quick enquiry and we’ll review where your business is losing time, leads or bookings. You can also call directly if you prefer.
Collaborator
Supported by DigitalSEO.coop
eDigital360 collaborates with DigitalSEO.coop, a digital marketing and web development agency, to strengthen strategy, SEO, websites and digital growth support when projects need a broader marketing approach.